TAILIEUCHUNG - In the know - Using information to make better decisions: a discussion paper

Audit target 4 a reviews the quality management of degree education at a general level. In turn, audit target 5 takes a more detailed look at primarily three degree programmes chosen as samples of degree education. HEIs choose two of these themselves. Universities of applied sciences choose one programme leading to a bachelor’s degree and one programme leading to a university of applied sciences master’s degree. Universities choose one module leading to a degree that includes both bachelor’s and master’s education, as well as one programme leading to a doctoral degree. The HEI must explain the reasons for its selections and evaluate how representative the quality management of the. | Public services The Audit Commission is an independent body responsible for ensuring that public money is spent economically efficiently and effectively to achieve high-quality local services for the public. Our remit covers around 11 000 bodies in England which between them spend more than 180 billion of public money each year. Our work covers local government health housing community safety and fire and rescue services. As an independent watchdog we provide important information on the quality of public services. As a driving force for improvement in those services we provide practical recommendations and spread best practice. As an independent auditor we seek to ensure that public services are good value for money and that public money is properly spent. For further information about the Audit Commission visit our website at Photographs Shutterstock Printed in the UK for the Audit Commission by CW Print Design and production by the Audit Commission Publishing Team In the know Contents Summary 2 Checklist 4 1. Introduction for managers of public 5 services 2. Better information better decisions 7 better performance 3. Decisions decisions 13 4. Information information information 16 relevance quality and presentation 5. Only the start 39 Appendix 1 Definitions 41 Appendix 2 Examples of good use of 43 information by the private sector Appendix 3 References 45 Appendix 4 Methodology 48 Audit Commission 2008 First published in February 2008 by the Audit Commission for local authorities and the National Health Service in England 1st Floor Millbank Tower Millbank London SW1P 4HQ ISBN 1 86240 545

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