TAILIEUCHUNG - Nolo’s Encyclopedia of Everyday Law Phần 6

Để đơn giản hóa vấn đề, chúng tôi sử dụng thuật ngữ "khách sạn" để trang trải tất cả các loại nhà ở. Ngoài ra, các thông tin sau đây chỉ áp dụng cho các khách sạn ở Hoa Kỳ trừ khi chúng tôi cho biết khác. | T R A V E L the laws governing most types of accommodations are similar. To simplify matters we use the term hotel to cover all types of accommodations. In addition the following information only applies to hotels in the United States unless we indicate otherwise. Must a hotel provide me with a room assuming there s a 1 vacancy I Generally yes. The most basic legal principal concerning hotels is the duty to receive. Created hundreds of I years ago under the common law of England the duty to receive required hotel keepers to accept and take care of any traveler who presented himself as a paying customer as long as the inn had room. Although this basic duty to receive has been modified somewhat by state laws it is still the basis for many of the fundamental obligations that a hotel has to its guests. A hotel can say no only if it reasonably believes that you will not pay for your room injure or annoy other guests or physically damage or otherwise harm the hotel including giving it a bad reputation . If you arrive drunk and disorderly threaten another guest or appear to want to use the room for prostitution you ll probably be turned away. Must a hotel honor my prepaid or guaranteed reservation A prepaid or guaranteed reservation is one where you give the hotel a credit card number and the hotel promises to have a room for you no matter when you show up even if it s midnight or 3 00 . If you have a guaranteed reservation and the hotel does not hold a room for you the hotel has breached a contract and must do everything it can to find you a room even if that means sending you to another hotel. If you guaranteed your reservation with a credit or debit card the hotel may be required under the terms of its agreement with the card issuer to pay for your first night s stay at an alternate hotel provide free transportation to the alternate hotel pay for a three-minute phone call to let your family or office know where you ll be staying and forward all incoming calls to .

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