TAILIEUCHUNG - Báo cáo " A knowledge management approach of ICT "

Under the influence of globalization, and the impact of Information and Communication Technologies (ICT) that modify radically our relationship with space and time, the hierarchical company locked up on its local borders becomes an Extended Company, without borders, opened and adaptable. In this context, from a Knowledge Management view point, the employees at their computerized desktop need to access new types of information. | VNU Journal of Science Natural Sciences and Technology 24 2008 162-169 A knowledge management approach of ICT C. Rosenthal-Sabroux1 M. Grundstein2 University Paris Dauphine LAMSADE Place du Maréchal De Lattre de Tassigny 75775 Paris Cedex 16 2Paris-Dauphine University MG Conseil 4 rue Anquetil 94130 Nogent sur Marne Received 31 October 2007 Abstract. Under the influence of globalization and the impact of Information and Communication Technologies ICT that modify radically our relationship with space and time the hierarchical company locked up on its local borders becomes an Extended Company without borders opened and adaptable. In this context from a Knowledge Management view point the employees at their computerized desktop need to access new types of information. In this paper we introduce our group of researches definition of Knowledge Management. Then we present the concept of Extended Company and we analyze the new information needs of the Knowledge Worker at his computerized desktop. We propose the Knowledge Worker Desktop s Model KWDM which highlights three types of data to be considered in the development of ICT applications mainstream data shared data and source-of-knowledge data. We conclude with the perspective of a Digital Information System DIS centered on the knowledge-worker which becomes a new way to design the architecture of a Digital Information System adapted to an Extended Enterprise. Keywords Digital Information System Extended Company Knowledge Management Knowledge Worker. 1. Introduction In 1990 the IMKA Initiative for Managing Knowledge Assets project defined for the first time the concept of Knowledge Assets Knowledge assets are defined as those assets that are primary in the minds of company s employees. They include design experience engineering skills financial analysis skills and competitive knowledge 1 . Since that time the concept of Knowledge Management emerged and was developed in numerous publications 2-6 . At the same time under

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