TAILIEUCHUNG - information technology outsourcing transactions process strategies and contracts 2nd ed phần 7

Sau khi xảy ra giao hàng cho người bán hàng bởi khách hàng của một thông báo về ý định chấm dứt Hiệp định này, hoặc insource hoặc nguồn một phần của dịch vụ theo mục đối với mỗi thành viên sau đó-hiện hành của Nhân viên dự án thực hiện các phần của các Dịch vụ được chấm dứt, insourced | The Employment Offer 367 What is the vendor s working day Is it the same length as the customer s working day What is the vendor s dress code How will it be implemented for employees working at a customer location Do any miscellaneous benefits . health facility employee discounts access to cafeteria parking need to be addressed Will the customer require information regarding employees after the transfer to the vendor for benefits administration or other purposes How will severance redundancy be handled What are the customer s severance redundancy obligations Will the vendor provide any redeployment assistance or outplacement services to terminated employees Review relevant customer-vendor policies which may include o Human resources procedures manuals o Employee handbooks o Equal employment opportunity EEO policies o Disciplinary grievance procedures o Safety policies o Performance appraisal process o Union collective bargaining agreements o Recruiting and offer letters THE EMPLOYMENT OFFER The employment offer is often one of the most negotiated provisions of the outsourcing contract. A useful negotiation tactic is to take a position on certain important terms in the RFP and for other terms ask the vendor what its position is. This tactic is helpful when the customer is not certain what its position will be on an issue or does not necessarily want to take a position early in the process. It also forces the customer to perform substantial necessary due diligence at the RFP stage and allows the customer to use the vendors responses to the human resources section of the RFP as part of the selection process. The parties will need to draw on information contained in the RFP the vendor s proposal and further due diligence performed as part of the negotiation process when drafting the human resources section of the outsourcing agreement. The following sections show issues that the parties should consider when drafting the human resources terms. a EMPLOYEES TO

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