TAILIEUCHUNG - Selling to Anyone Over the Phone

The number one predictor of successful salespeople is their ability to connect with their customers. In the years leading up to the present, the best sales executives have accomplished this by having multiple, face-to-face meetings. However, the demands on our clients’ time, coupled with the increasing expense and frustration of travel, have minimized our ability to actually meet with clients. | selling TO AN YON E OVER THE PH N E Connect with Every Customer Generate Better Leads Close More Sales RENEE p. WALKUP WITH SANDRA MCKEE Foreword by Karen Robinson CEO of Prime Point Media Advance praise for Selling to Anyone Over the Phone The tips and suggestions in Selling to Anyone Over the Phone made a big impact on everyone in our group. We ve changed the way we interact with one another and how we deal with our customers. I truly believe that we have won back customers as a direct result of these ideas. Miriam Zeigler President Company It s funny how I spent the first six months in my sales position just calling and trying to make contact with people. Now I plan before every call listen to what they have to say and most of all use the tell me about . . . instead of using direct questions for a yes or no answer. Using just these simple techniques has helped me 200 percent in selling by phone. David L. McCorkle Business Development Manager Informa Research Services This is a must-have for all phone selling professionals. It provides information you can use to immediately engage your clients on every call. Every tip provided is essential to improving your persuasive skills on the phone. Christos Christou Jr. Quality Assurance Manager Solutions Development Project Manager EMG Corp. Selling to Anyone Over the Phone provided excellent assistance to our sales personnel. My salespeople are applying the practical and useful tools in their daily sales routines. Thank you Nelson T. Coe East Regional Vice President Kintetsu World Express USA Inc. Renee Walkup a top trainer in the industry does an excellent job of communicating her knowledge and enthusiasm in this book. Her ability to relate to everyone makes her one of the most effective trainers I have ever used. I highly recommend that you explore Walkup s proven methods in this new book. Cherie Marchio Executive Vice President International Thomson I am constantly and pleasantly reminded of the new .

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