TAILIEUCHUNG - The balancing act – Project Management’s Triple Constraint

These are the questions to be answered in this exploration of proj- ect management from the Zen perspective. Zen elicits an image of clear, quiet peacefulness, like a beautiful rock garden or a still pond set among pines with a full moon reflected in it. Projects and project management often elicit a very different im- age—drive, controlled chaos, tight schedules, restrictive budgets, anxi- ety, conflict, disappointment, accomplishment, value. | The balancing act - Project Management s Triple Constraint You might say every one of us is a fiddler on the roof - trying to scratch out a pleasant simple tune without breaking his neck Comment ALG1 Terms to have defined before this chapter Risk Stakeholders Product of the project PMBOK Guide It isn t easy says Tevye in the opening dialogue of Prologue Tradition the first song of the musical . You know what He s right. Listen carefully to the opening of the music to this song. You ll hear a single violin assert and then repeat the Fiddler theme followed by other strains of the theme in rondo form. Think of this lone introductory violin as the project s statement of work and the voices of the other violins coming in as attempting to tweak the statement of work - that is applying new constraints or making new requests. Some of these new voices will be in concert with the project s objectives and some will be in counterpoint leading to music which is interspersed with emotion conflict and harmony. In a musical score this is by design. In this particular piece from The Fiddler the dialogue goes on to be a mix of cacophonous debate and a celebration of human accomplishment capability and joy. Such is a project except that these voices are added not by design but somewhat at random. Comment ALG2 Note to Rich and Ranjit - be sure to refer back to this and to discuss that we DO INDEED have some control over these voices if we have put together a communications management plan. As a project manager you are already in a precarious situation - on the peak of a roof you might imagine. Why Projects by definition are new territory. After all in a project we are not processing a tax return we are introducing new tax software. We are not changing or even manufacturing a light bulb we are introducing a new line of bulbs or opening a new bulb factory. Now take that precarious situation and add to it the effects of two of the most critical concepts in project management .

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