TAILIEUCHUNG - Basic Skills for Project Managers

Good relationships among team members starts with the project manager’s relationship with the team mem- bers. You set the standard and are the role model for the others. You need to take steps to get to know each team member as a person – know what makes each of them tick outside of work and what motivates each of them at work. In addition, by treating each person with respect you establish the model for working relation- ships on the team. In addition to getting to know the team members yourself, you should help team members get to know each other by creating. | Basic Skills for Project Managers Be not afraid of greatness some are born great some achieve greatness others have greatness thrust upon them. William Shakespeare Twelfth Night Introduction Before now we had discussed project management in the broad sense that is from the perspective that any type of project industrial assembly line new construction or technology implementation operated by the same sets of rules and processes. For the remainder of this book we focus on the last type of project and its leader the IT project manager. Project managers are a very special breed of people. They are in much demand and will be increasingly so as the need for effective technologists continues to soar. Good technology project managers are trained not born. They develop skills through experience and education. They become better project managers each time they successfully deliver a project. They learn new techniques and apply them on their projects. They learn lessons sometimes the hard way to be better managers in the future. 13 Page 14 Friday September 8 2000 2 43 PM What Does a Project Manager Do Briefly technology project managers fulfill the following broad requirements Define and review the business case and requirements by regular reviews and controls to ensure that the client receives the system that he or she wants and needs. Initiate and plan the project by establishing its format direction and base lines that allow for any variance measurements and change control. Partner with the end users work with project sponsors and other management to establish progress and direction of the project by achieving goals reaching targets solving problems mitigating risks. Manage the technology people and change in order to achieve goals reach targets and deliver the project on time and within budget. Manage the project staff by creating an environment conducive to the delivery of the new application in the most cost-effective manner. Be able to manage uncertainty

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