TAILIEUCHUNG - Kỹ năng viết mail bằng tiếng anh - 10 Commandments

Do not make an e-mail longer than it needs to be. Remember that reading an e-mail is harder than reading printed communications and a long e-mail can be very discouraging to read. This is important for conveying the message properly. Mistakes will distract the readers and can even change the meaning of the text. Your program has a spell checking option, why not use it? | Comunicación y Gerencia 10 Commandments For effectvie eMail communication “Etiquette is a sensitive awareness of the feelings of others. If you have that awareness, you have good etiquette” Be concise and to the point Do not make an e-mail longer than it needs to be. Remember that reading an e-mail is harder than reading printed communications and a long e-mail can be very discouraging to read. 1 Answer all questions, and pre-empt further questions An email reply must answer all questions, and pre-empt further questions –if you are able to pre-empt relevant questions, your customer will be grateful and impressed with your efficient and thoughtful customer service. 2 Use proper spelling, grammar & punctuation This is important for conveying the message properly. Mistakes will distract the readers and can even change the meaning of the text. Your program has a spell checking option, why not use it? 3 Do not attach unnecessary files By sending large attachments you may clog the .

• Nghệ thuật sống
• Be concise and to the point
• answer the question
• Use proper spelling
• grammar & punctuation
• Do not attach unnecessary files
• Do not overuse Reply to All