TAILIEUCHUNG - Strategic Management for Public and Nonprofit Organizations

Modern organizations have been required to make significant transformations in response to an accelerating rate of change in technical, social, political, and economic forces. As a result of these changing forces, the management process has become more difficult, requiring greater skills aimed at guiding the future course of an organization in a rapidly evolving and uncertain world. These skills are the essence of strategic management. Strategic management is concerned with deciding in advance what an organization should do in the future (strategic planning). It involves determining how the objectives of the strategic plan will be achieved and who will be responsible for carrying them out (resource management) | Public Administration and Public Policy 10 2 Strategic Management for Public and Nonprofit Organizations Alan Walter Steiss Strategic Management for Public and Nonprofit Organizations Alan Walter Steiss Virginia Polytechnic Institute and State University Blacksburg Virginia . MARCEL Marcel Dekker Inc. DEKKER New York Basel Library of Congress Cataloging-in-Publication Data A catalog record for this book is available from the Library of Congress. ISBN 0-8247-0874-1 This book is printed on acid-free paper. Headquarters Marcel Dekker Inc. 270 Madison Avenue New York NY 10016 tel 212-696-9000 fax 212-685-4540 Eastern Hemisphere Distribution Marcel Dekker AG Hutgasse 4 Postfach 812 CH-4001 Basel Switzerland tel 41-61-260-6300 fax 41-61-260-6333 World Wide Web http The publisher offers discounts on this book when ordered in bulk quantities. For more information write to Special Sales Professional Marketing at the headquarters address above. Copyright 2003 by Marcel Dekker Inc. All Rights Reserved. Neither this book nor any part may be reproduced or transmitted in any form or by any means electronic or mechanical including photocopying microfilming and recording or by any information storage and retrieval system without permission in writing from the publisher. Current printing last digit 10 9 8 7654321 PRINTED IN THE UNITED STATES OF .

• Y học thường thức
• Quality Improvement
• Process Reengineering
• Resource Management
• Strategic Planning
• Change Management
• Organization Control
• Control of quality
• Quality management
• Quản lý chất lượng
• Process improvement
• Process improvement tools
• Retail industry
• Total quality
• Quality improvement processes
• Business process improvements
• Setting agenda for quality improvement
• Quality improvement in a public hospital in Nigeria
• The consumers’ judgement
• The provision of quality service
• Up to date equipment
• Sleep quality
• Sleep quality improvement by using music
• Based study on sleep quality improvement
• EEG – Based study
• Data collection
• Integrated clinical
• Quality improvement coaching
• A model of building public
• Resource limited
• Sustainable HIV care delivery
• Fundamentals of quality control
• The total quality system
• Techniques in quality control and improvement
• Data analyses and sampling
• Managing quality
• The tools of quality
• Statistically based quality improvement
• Managing quality improvement teams
• Integrating the supply chain
• BMC Anesthesiology
• Enhanced recovery after surgery
• Fast track program
• Quality of recovery
• Observational study
• Hip arthroplasty
• Total quality in organizations
• Modern quality management
• Manufacturing systems
• Modern importance of quality
• The costs of quality
• Electricity Markets
• Lighting Installations
• Arc Furnaces
• Electric Networks
• Social sciences
• Service quality improvement of ground staff
• Don Mueang International Airport
• The DMK airlines ground staff
• Staff's service quality
• The quality revolution
• Deming chain reactionm
• Theory of knowledge
• Focusing on customers
• Satisfied customers
• Customer driven quality cycle
• Statistical process control
• Statistical quality control