TAILIEUCHUNG - Praise for The Culture Cycle

An organization’s culture matters a lot. That’s what John Kotter and I concluded from a three-year study of the relationship between corporate culture and performance in the early 1990s. CEOs generally agree, although I’m left wondering whether some of them really believe it or whether it’s something they’ve been conditioned to say when reminded to do so. It’s confirmed by even the best (5-star) investment analysts on Wall Street, a group that we might assume would look only to financial measures in recommending investments. They told us that culture helps corporate performance in higherperforming firms and hurts it in lower-performing firms. 1. | HOW TO SHAPE THE UNSEEN FORCE THAT TRANSFORMS PERFORMANCE JAMES H E s K E T T Praise for The Culture Cycle Reading Jim Heskett s book is not some vague exercise in academic idealism. It is a well-written practical compelling manual of how to build an enterprise that will endure for 100 years or more. You cannot afford to ignore it. John C. Bogle Founder The Vanguard Group and author Enough True Measures of Money Business and Life Jim Heskett has delivered yet another breakthrough in our understanding of how corporate cultures shape performance. If leaders take Heskett s sound advice to heart corporate performance will improve and trust in business can be restored. Bill George Professor of Management Practice Harvard Business School former Chair and CEO Medtronic and author Authentic Leadership For those who might regard culture as an abstract soft perhaps hippie like concept Jim Heskett brings home its manifest value to both the organization and the sensibilities of its people. Herb Kelleher Executive Chairman and CEO Emeritus Southwest Airlines Co. The Culture Cycle inspires leaders to start with people and shape their organizations cultures to drive engagement inclusion trust innovation and results. Jim Heskett has developed a new and valuable way to think about culture. This is a must read. Jane Ramsey Executive Vice President Human Resources Limited Brands Inc. Forget the squishy fluff this book is hardcore rooted in the numbers that drive margin. It shows the the numbers for the report card that predicts the future success of your company division or department. .numbers every leader should know. and few do. Scott Cook Co-Founder and Chairman of the Executive Committee Intuit Jim Heskett s is the essential handbook for today s organizations that care about their people and are determined that theirs is an organization of the future. Frances Hesselbein President and CEO Leader to Leader Institute formerly the Peter F. Drucker Foundation for

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