TAILIEUCHUNG - The Open Book of Social Innovation Social Innovator series - ways to design, develop and grow social innovation

This volume – part of a series of methods and issues in social innovation – describes the hundreds of methods and tools for innovation being used across the world, as a first step to developing a knowledge base. It is the result of a major collaboration between NESTA (the National Endowment for Science, Technology and the Arts) and the Young Foundation – two organisations that are committed to the role that social innovation can play in addressing some of the most pressing issues of our time | SOCIAL INNOVATOR SERIES WAYS TO DESIGN DEVELOP AND GROW SOCIAL INNOVATION THE OPEN BOOK OF social INNOVATION Robin Murray Julie Caulier-Grice Geoff Mulgan IB - NESTA THE YOUNG I FOUNDATION THE . LAB J Innovating public services FOREWORD This volume - part of a series of methods and issues in social innovation - describes the hundreds of methods and tools for innovation being used across the world as a first step to developing a knowledge base. It is the result of a major collaboration between NESTA the National Endowment for Science Technology and the Arts and the Young Foundation - two organisations that are committed to the role that social innovation can play in addressing some of the most pressing issues of our time. The Open Book presents a varied vibrant picture of social innovation in practice and demonstrates the vitality of this rapidly emerging economy. It is fantastically rich and demonstrates the diversity of initiatives being led by entrepreneurs and campaigners organisations and movements worldwide. Together with the other volumes in this Series we hope that this work provides a stronger foundation for social innovation based on the different experiences and insights of its pioneers. Like the social ventures it describes we want this work to grow and develop. Your comments thoughts and stories are welcome at the project website Dr Michael Harris NESTA Published March 2010 CONTENTS 1 CONTENTS Introduction 2 Section 1 The process of social innovation 11 1. Prompts inspirations and diagnoses 14 2. Proposals and ideas 30 3. Prototyping and pilots 50 4. Sustaining 58 5. Scaling and diffusion 82 6. Systemic change 107 Section 2 Connecting people ideas and resources 124 Section 3 Ways of supporting social innovation 141 1. Support in the public sector 146 2. Support in the grant economy 167 3. Support in the market economy 180 4. Support in the informal or household economy 195 Bibliography 209 Index 211 Acknowledgements .

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