TAILIEUCHUNG - Automotive Quality Systems Handbook Episode 14

Tham khảo tài liệu 'automotive quality systems handbook episode 14', kỹ thuật - công nghệ, cơ khí - chế tạo máy phục vụ nhu cầu học tập, nghiên cứu và làm việc hiệu quả | Chapter 17 Internal quality audits Scope of requirements The requirements for internal audits apply to audits of the quality system including the policies practices products and services to which the quality system relates. They are not limited to audits of procedures. In order to determine whether the quality system is effective in maintaining control you need to check that the resultant products and services meet the specified requirements and that prescribed quality objectives are being achieved. If the products and services are not meeting the specified requirements or the prescribed objectives are not being achieved something is clearly amiss with the quality system. The requirements do not apply to audits of suppliers or subcontractors as they are covered in clause of the standard. The purpose of quality audits is to establish by an unbiased means factual information on quality performance. Quality audits are the measurement component of the quality system. Having established a quality system it is necessary to install measures that will inform management whether the system is being effective. Installing any system without some means of being able to verify whether it is doing its intended job is a waste of time and effort - hence the importance of the internal audit requirement. Audits gather facts they should not change the performance of what is being measured and should always be performed by someone who has no responsibility for what is being measured. Audits should not be performed to find faults to apportion blame or to investigate problems other techniques should be used for these purposes. Further guidance is provided in the ISO 9000 Quality System Assessment Handbook and in ISO 10011. The requirements in element are linked with other elements of the standard even when there is no cross reference. This relationship is illustrated in Figure . 508 Internal quality audits Figure Clause relationships with the internal quality audit .

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