TAILIEUCHUNG - Practicing Organization Development (A guide for Consultants) - Part 11

Practicing Organization Development (A guide for Consultants) - Part 11. Organization development (OD) is about planned change. As change has turned into the only constant, many managers and other people are pursuing change strategies with vigor. OD is a major strategy for leading and managing change at the individual, group, intergroup, organizational, interorganizational, and large systems levels. This book is about what it takes to be an effective change manager, change leader, and OD consultant | MODELS FOR CHANGE 71 completed a brief survey on the status of the department action plan. For example people were asked What they had accomplished the previous week What they would accomplish the upcoming week What the best change practice they had observed in the organization the past week was What one wish they had for the larger system to change in the immediate future to increase results Deal with challenges. It s important that challenges that arise be dealt with quickly and effectively. Challenges are not always bad news. One manufacturing client in the midst of dramatically transforming the entire enterprise just to survive struck gold with an unprecedented amount of new work. For the first time in their almost 100-year history they were getting and turning away new work from the prestigious automotive industry. Thirty percent of the industry had just gone kaput the previous 20 months. Work was going to China in waves. But not for them they could select high-quality customers who were willing to pay a premium for their products. An entire new focus for the change plan was required. They knew that not handling the opportunity wisely could take the company under. They had to quickly scale up for the increased business. Avoid slippage. It happens that organizations revert to previous behavior. Very often systems in place for years systems that supported the old behavior will become apparent now and provide pressure to do things the old way. The reaction phase is the time for the organization to invent ways to get back on track. If resistance persists after offering people chances to learn and use the new ways leadership may have to say The boat to the new land has just left. If we are going to survive and you believe in what we are doing here then we need your best. If you are not willing to give us 100 percent we have some rowboats that you can use to make you exit. Most importantly people must be encouraged supported and cheered on in the efforts they are .

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