TAILIEUCHUNG - A Comparative Analysis of Individual Communication Processes in Small

Tham khảo tài liệu 'a comparative analysis of individual communication processes in small', ngoại ngữ, anh văn giao tiếp phục vụ nhu cầu học tập, nghiên cứu và làm việc hiệu quả | A Comparative Analysis of Individual Communication Processes in Small Group Behavior between Homogeneous and Heterogeneous Groups Bertha Du-Babcock Department of English and Communication, City University of Hong Kong This study compares the communication behaviors (., turn taking and speaking time distribution) of a cross-cultural small-group communication environment to further investigate the generalizability of Du-Babcock’s (1999) findings. The study also adapted Oeztel’s (1998) effective decision-making theoretical model (EDMT) to broaden the investigation to include cultural dimensions and group composition influences on communication behaviors in small group meetings. The findings suggest that although culture is a contributing factor, the influence of culture and group composition on the communication behaviors of individuals in a homogeneous or in a heterogeneous group decision-making meeting is mixed. Introduction The purpose of this study is twofold. Firstly, my overall objective is to study turn-taking behavior and further investigate the generalizability of the results of an earlier Hong Kong investigation (see Du-Babcock, 1999, ) by extending the research to a different geographical location where English is the dominant medium of communication, but where participants came from diverse cultural backgrounds. The earlier study found that the length of speaking time among individuals was almost the same in the English and Cantonese meetings, but differences existed in the number and length of turn-takings: group members took more and shorter turns in the Cantonese meetings and fewer and longer turns in the English meetings. Secondly, the current study adapted Oetzel’s (1998) effective decision- making theory (EDMT) to examine the extent that cultural dimension (individualism- collectivism or I-C) and group composition (homogeneous-heterogeneous) influence small group turn-taking behaviors. The reason for undertaking this research arises from

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