TAILIEUCHUNG - E-Human Resource Management 9

E-Human Resource Management 9. This book is presented in four sections — the first intended to be more general in nature, the following three devoted to specific aspects of the HRM field in the new information era. Section I, The Cutting-Edge in HRM, presents an overview of how ITCs are modifying general HRM processes and functions. This is the aim of the first three contributions. | 58 Davies Calderón development of performance dimensions is that it takes several hundred at a minimum critical incidents to complete the process. If the critical incidents were gathered via each rater s handheld computer as was mentioned above a large number of critical incidents would be available that could then be leveraged in creating a group s performance dimensions. For example each rater would be informed of how to generate critical incidents. They would then be asked to provide ratings ofeach incident. All critical incidents gathered from the various raters could then be grouped together to assist in the process of developing performance dimensions. This use of handheld computers would specifically assist in the gathering of examples of average performance. Often times individuals do not have any difficulty in describing exceptionally good or exceptionally poor performance. However as was mentioned above it can be difficult to describe average performance. The raters who are creating the behavioral diaries should be able to document numerous instances of average performance. Furthermore all critical incidents would be recent which is a key element in ensuring that the performance dimensions that are created are relevant to the existing job s . Lastly once the performance dimensions have been created this information could easily be made available to each rater via a handheld computer. Each rater could make their ratings electronically and this information could then be linked up to a central database within HR immediately. The transportability of the rating process would also benefit individuals who often find it difficult to find time to complete their ratings which definitely influences the negative attitude that typically exists with respect to the performance appraisal process . That is they would be able to carry their ratings around with them reference the critical incidents as they relate to each individual s performance and complete their ratings .

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