TAILIEUCHUNG - E-Human Resource Management 7

E-Human Resource Management 7. This book is presented in four sections — the first intended to be more general in nature, the following three devoted to specific aspects of the HRM field in the new information era. Section I, The Cutting-Edge in HRM, presents an overview of how ITCs are modifying general HRM processes and functions. This is the aim of the first three contributions. | 40 Davies Calderón Description of the Rodbard Study The goal ofthe Rodbard et al. 2002 study was to provide medical professionals with handheld computers train the professionals to use the handhelds in their work and then gather data regarding when how and why the handhelds were used. This study was unique in its inductive bottom-up approach to understanding how professionals would use handhelds in their work how work-related functions could be provided on the handhelds and how handhelds would perform as data-gathering devices for organizational research. Overall the study employed both qualitative and quantitative methods with measurement of actual use from objective data captured from the handheld computers measurement of user preparation through survey methodology measurement of real-time user reactions through the use of an electronic diary on the handhelds and qualitative user input through focus groups and Delphi methods. Use of multiple methods provided more valid measurement of the complex phenomenon of interest in the workplace. Participants A total of84 medical personnel from two military medical facilities participated in our study ofhandhelds in the workplace. Specifically the sample distribution by occupation was as follows 30 physicians 26 nurses 15 pharmacists and 13 combat medics. The overall gender distribution was fairly even 45 males and 39 females. Ethnic origin was representative ofthe . military population and the area labor force. Procedure The concept ofthe study was to provide training and experience with handhelds that were equipped with a variety of applications . 10 medical applications and 14 personal information management applications to incumbents in the two medical facilities and subsequently gather a objective data on application usage b feedback through a diary style logbook on the handheld c qualitative information through focus groups and d priorities regarding the information gathered from this group of experienced users

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