TAILIEUCHUNG - TOTAL QUALITY MANAGEMENT AND THE MECHANICAL ENGINEER R.

Before considering a definition of Total Quality Management, for contrast let's review the traditional approach to quality. During the Industrial Revolution, a major change that allowed manufacturing to achieve significant efficiency gains was a division of labor for all aspects of manufacturing work. | CHAPTER 72__ TOTAL QUALITY MANAGEMENT AND THE MECHANICAL ENGINEER R. Alan Kemerling Staff Quality Systems Engineer New Product Development Ethicon Endo-Surgery Inc. Cincinnati Ohio Jack B. ReVelle Hughes Missile Systems Company Tiicson Arizona WHAT IS TOTAL QUALITY MANAGEMENT 2159 The Traditional Approach to Quality 2159 The New Paradigm of Total Quality Management 2160 DEFINITIONS OF QUALITY 2160 WHAT ARE THE BENEFITS FOR MY COMPANY 2161 HOW WILL IT CHANGE MY ROLE 2162 As a Mechanical Engineer 2162 As a Manager of Mechanical Engineers 2163 WHAT ARE THE TOOLS OF TOTAL QUALITY MANAGEMENT AND HOW DO I USE THEM 2164 Technical Tools Quality Function Deployment QFD 2164 Technical Tools Seven Management and Planning 7 MP Tools 2166 Technical Tools Design of Experiments DOE 2168 Technical Tools SPC SQC and 7 QC 2171 Technical Tools Process Capability or Validation Studies 2172 Technical Tools Other TQM Tools 2173 Cultural Social Tools Concurrent Engineering 2173 Cultural Social Tools Teams 2175 Cultural Social Tools The Variability Reduction Process VRP 2175 SUMMARY 2176 WHAT IS TOTAL QUALITY MANAGEMENT The Traditional Approach to Quality Before considering a definition of Total Quality Management for contrast let s review the traditional approach to quality. During the Industrial Revolution a major change that allowed manufacturing to achieve significant efficiency gains was a division of labor for all aspects of manufacturing work. This approach led by Frederick W. Taylor advocated management of factory work by dividing it into simple repetitive tasks that could be executed quickly and easily with a minimum of skill. Mechanical Engineers Handbook 2nd ed. Edited by Myer Kutz. ISBN 0-471-13007-9 1998 John Wiley Sons Inc. 2159 2160 TOTAL QUALITY MANAGEMENT AND THE MECHANICAL ENGINEER Generally Taylor s .

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