TAILIEUCHUNG - Lecture Operations and supply chain management: The Core (3/e) – Chapter 1: Operations and supply chain management

The main goals of this chapter are to: Understand operations and supply chain processes and why it is important to study them, contrast the differences between services and goods producing processes, define efficient and effective operations, identify operations and supply chain management career opportunities, learn how the field has developed over time. | Operations and Supply Chain Management Chapter 01 McGraw Hill Irwin Copyright 2013 by The McGraw Hill Companies Inc. All rights reserved. Learning Objectives 1. Understand operations and supply chain processes and why it is important to study them. 2. Contrast the differences between services and goods producing processes. 3. Define efficient and effective operations. 4. Identify operations and supply chain management career opportunities. 5. Learn how the field has developed over time. 1 2 Strategy Processes and Analytics Operations and supply chain management involves Product design Purchasing Manufacturing Service operations Logistics Distribution Success depends upon Strategy Processes to deliver products and services Analytics to support the decisions needed to manage the firm 1 3 What is Operations and Supply Chain Management The design operation and improvement of the systems that create and delivery the firm s primary products and services Operations and Supply Chain Management OSCM is A functional field of business Concerned with the management of the entire production delivery system 1 4 Operations and Supply Chain Processes 1 5 OS CM The Core - Organization 1 6 Process Activities Planning processes needed to operate an existing supply chain Sourcing selection of suppliers that will deliver the goods and services needed to create the firm s product Making producing the major product or service Delivering logistics processes such as selecting carriers coordinating the movement of goods and information and collecting payments from customers Returning receiving worn-out excess and or defective products back from customers 1 7 Goods versus Services 1 8 Efficiency Effectiveness and Value 1 9 Evaluating Efficiency Comparison of firms is important to investors From an operations and supply chain perspective the relative cost of providing a good or service is closely related to earnings growth Management efficiency ratios Labor productivity Net income per .

• Quản trị kinh doanh
• Supply chain management
• Supply chain processes
• Supply chain
• Goods producing processes
• Effective operation
• Supply chain strategy
• Manufacturing planning
• Control for supply chain management
• Supply chain logistics
• Management of supply chain logistics
• Supply chain logistics framework
• Warehouse replenishment systems
• Lecture Supply chain management
• Chuỗi cung ứng
• Quản lý chuỗi cung ứng
• Supply chain relationship management
• Global supply chain management
• Guide to supply chain management
• Source in supply chain management
• Guide to deliver in supply chain management
• Supply chains
• Operations planning
• Strategic sourcing initiatives
• Competitive supply chain
• Advances in supply chain management
• Supply chain analysis
• Advanced planning
• Essentials of supply chain management
• Supply chain operations
• Supply chain coordination
• Business strategy
• Measuring performance
• Supply chain metrics
• Supply chain opportunities
• Developing supply chain systems
• Logistics and supply chain management
• Synchronous supply chain
• Managing the global pipeline
• Managing risk in the supply chain
• Supply chain integration
• Strategic lead time management
• The synchronous supply chain
• The supply chain
• Lean supply chains
• Lean production
• Lean supply chain design