TAILIEUCHUNG - Case study on innovation and creativity in service organization aravind eye care system

In today’s competitive world companies are striving hard to retain their existing market share. To get the new market share or new customer is becoming tougher and tougher. New companies are entering with substitute product and services and pressuring existing companies to think innovatively to sustain their market share. | Case study on innovation and creativity in service organization aravind eye care system International Journal of Management IJM Volume 6 Issue 8 Aug 2015 pp. 08-21 Article ID IJM_06_08_002 Available online at http IJM JTypeIJM amp VType 6 amp IType 8 ISSN Print 0976-6502 and ISSN Online 0976-6510 IAEME Publication _ CASE STUDY ON INNOVATION AND CREATIVITY IN SERVICE ORGANIZATION ARAVIND EYE CARE SYSTEM Rajesh N. Pahurkar Assistant Professor Department of Management Sciences PUMBA Savitribai Phule Pune University Formerly University of Pune Pune 411007 Maharashtra India 1. INTRODUCTION In today s competitive world companies are striving hard to retain their existing market share. To get the new market share or new customer is becoming tougher and tougher. New companies are entering with substitute product and services and pressuring existing companies to think innovatively to sustain their market share. All types of companies government and private have to be innovative and creative to offer more value to their customers. This case is an excellent example of the health care service provider having non business objective and servicing public of the society. This case elaborates about the various innovative approaches adopted to make the health care services available to masses at lowest possible cost. India is the seventh-largest country by geographical area the second-most populous country above billion population and the most populous democracy in the world. It has the world s twelfth largest economy at market exchange rates and the fourth largest in purchasing power. Economic reforms since 1991 have transformed it into one of the fastest growing economies. But growing population inadequate infrastructure low per capita income aging population diseases in epidemic proportions and illiteracy poses many challenges on healthcare services in India. Government has .

• Y khoa - Dược
• Social Value creation
• Existing market share
• Product and services
• Self sustaining system
• Health care services
• Public sector
• Public value
• Value co creation
• Social media
• Managing intellectual capital
• Humanities and social science
• The performing arts
• Supply side perspective
• Searching for the artistic benefit
• Cultural consumption
• Customer engagement
• Summary of Doctoral thesis
• Public private partnership
• Providing health care services
• Application of PPP in the health care
• Economic management
• Summary of Economic dissertation
• Quality of health care services
• Health insurance at district hospitals
• Home care
• Home care services of people
• Demand for home care services
• Health monitoring at home
• The PPP in provision of health care services
• The additionally theoretical basis
• The role of the State
• Health financial burden
• Health care services of households
• Health expenditure
• Health insurance
• Basis health level
• Hospital fee
• Out of pocket
• BMC Musculoskeletal Disorders
• Musculoskeletal disorders
• Health services
• Primary health care
• Specialist health services
• Sex specific prevalence
• Health care seeking behaviour
• Treatment services
• Health prevention services
• Health care seeking behaviuor
• General characteristics of participants
• BMC Pediatrics
• Child Health Services
• Health records
• Family foster care
• Social determinants of health
• Child maltreatment
• Children’s rights
• Public health
• Mental health
• Genocide survivors
• Healthcare knowledge
• Mental health service utilization
• Mental illness
• Low and middle income countries
• Guidelines for perinatal care
• Perinatal care
• Perinatal health care
• Inpatient perinatal care services
• Quality improvement
• Prepregnancy care
• Tạp chí khoa học
• Satisfaction on quality of health care services
• Hue university hospital
• Multi linear regression
• Examining the patients satisfaction
• Adult mental health services
• Child and adolescent mental health services
• Patient reported outcome measures
• Young persons
• BMC Geriatrics
• Geriatric care
• Interprofessional cooperation
• Regional networking
• Regional health care
• Health services research
• Case management
• Academic Medicine
• Medical Informaticist
• Intermountain Health Care
• Health Outcomes
• Medical Education
• Health Care
• Cross institutional cooperation
• Youth welfare services
• Child and adolescent psychiatry
• Social services
• Health Professions
• Health Career
• Continuing Debate
• Dental Hygienists
• Accidental falls
• Preventive health services
• Cluster randomized
• Evidence based measures
• Care transitions
• Cardiovascular diseases
• Community based long term care
• Nursing home
• Sexual healthcare services
• Public health services
• STI testing
• Sex work stigma
• Internet fieldwork
• Implications for care
• Self treatment
• The demand for self treatment
• Public health insurance
• BMC Cancer
• Oncology service
• Health services financing
• Health care survey
• Community based healthcare organisations
• Luận án tiến sĩ
• Summary of Doctoral thesis Medicine
• Dao women health care service
• Luận án Y học
• Chăm sóc sức khỏe phụ nữ
• Chăm sóc sức khỏe cho phụ nữ Da
• Nursing homes
• Focus groups
• Qualitative study
• Coordinated medical care
• Complex health intervention
• Implementation research
• Home care service
• Older adults
• Person centred care
• Health related quality
• Access to care
• Savings group
• Reproductive health
• Maternal health