TAILIEUCHUNG - Knowledge management behavior among academicians: The case of a Malaysian higher learning institution

This study seeks to investigate academicians’ perceived intention (KM Intention) and involvement in KM initiatives (KM Behavior) and its predictors in a Malaysian HLI, which is struggling to perform, by relating theory of knowledge creation. KM intention explains the perception and the attitudes towards KM while the KM behavior illustrates the real behavior. | Journal of ICT, 18, No. 2 (April) 2019, pp: 183–206 How to cite this article: Razi, M. J. M., & Habibullah, M., & Hussin, H. (2019). Knowledge management behavior among academicians: The case of a Malaysian higher learning institution. Journal of Information and Communication Technology, 18(2), 183-206. KNOWLEDGE MANAGEMENT BEHAVIOR AMONG ACADEMICIANS: THE CASE OF A MALAYSIAN HIGHER LEARNING INSTITUTION 1 2 Mohamed Jalaldeen Mohamed Razi, 2Md Habibullah & 3 Husnayati Hussin 1 Department of Commerce and Financial Management, University of Kelaniya, Sri Lanka Department of Computer Science and Engineering, Uttara University, Bangladesh Department of Information Systems, International Islamic University Malaysia, Malaysia 3 razim@; hadi691@;husnayati@ ABSTRACT Proper knowledge management (KM) is vital for any organization to perform to the expectation including higher learning institutions (HLIs). Hence, struggling to perform is an indication of lack of KM initiatives. Though many facets of KM have been investigated in HLIs, more studies are needed as the previous empirical works have focused only on knowledge sharing behavior among academicians. An intensive literature review exposes that nonexistence of works employing KM-related theories. Therefore, this study seeks to investigate academicians’ perceived intention (KM Intention) and involvement in KM initiatives (KM Behavior) and its predictors in a Malaysian HLI, which is struggling to perform, by relating theory of knowledge creation. KM intention explains the perception and the attitudes towards KM while the KM behavior illustrates the real behavior. Both these variables were operationalized based on knowledge creation theory through the socialization, externalization, combination, and internalization (SECI) process. A conceptual Received: 8 August 2018 Accepted: 9 January 2019 183 Published: 31 March 2019 Journal of ICT, 18, No. 2 (April) 2019, pp: 183–206 framework was

• Xã hội học
• Knowledge management behavior among academicians
• Malaysian higher learning institution
• Involvement in KM initiatives
• The KM behavior illustrates the real behavior
• Relating theory of knowledge creation