TAILIEUCHUNG - Lecture Performance management: Session 19 - Osman Bin Saif

In this chapter, the following content will be discussed: Discuss how teams can contribute to an organization’s effectiveness, distinguish the new team environment from that of traditional work groups, summarize how groups become teams,. | HRM-755 PERFORMANCE MANAGEMENT OSMAN BIN SAIF LECTURE: NINETEEN 1 Summary of Previous Lecture Communication Plan Good Communication Plan Communication Bias Types of Bias Selective Exposure Selective Perception Selective Retention Ways to minimize negative impact of Biases Appeals Process 2 Agenda of Today’s Lecture Appeals Process Types of Issues Judgmental Administrative Training programs for the acquisition of required skills Content Areas for rater training program Rater Error Training (RET) 3 Appeals Process In addition to implementing a communication process, support for the performance management system can be gained by implementing an appeals process. 4 Appeals process (Contd.) The inclusion of appeal process is important in gaining employee acceptance for the performance management system because it allows employees to understand that, if there is a disagreement regarding performance ratings or any resulting decisions, then such disagreement can be resolved in an amicable and

• Quản trị kinh doanh
• Performance management
• Lecture Performance management
• Comparative Systems
• Performance management system
• Individual performance
• Organizational performance