TAILIEUCHUNG - Lecture Art of Leadership and Motivation - Lecture 15

Upon completion of this lesson, the successful participant will be able to: Understand why shaping culture is a critical function of leadership; recognize the characteristics of an adaptive, as opposed to an unadaptive, culture; understand and apply how leaders shape culture and values through ceremonies, stories, symbols, language, selection and socialization, and daily actions; | FACILITATOR Prof. Dr. Mohammad Majid Mahmood Art of Leadership & Motivation HRM – 760 Lecture - 15 Management in Organizations There is no way to work with people on conflict free basis. Write “True” or “False” next to each statement below Conflict left alone will take care of itself. Confronting an issue or a person is always unpleasant. Conflict within an organization is a sign of poor leadership. People communicating effectively can change the direction of a conflict. Conflict can be constructive. How we respond to others and situations is based on the attitude we take. Conflict Quiz What do you know about CONFLICT? Anger is always negative and destructive. Communication is 50% verbal and 50% nonverbal. Conflict is resolved once the goal switches from solving concrete problems to proving you are right and another person is wrong. Communication and emotion are two key elements of any conflict. Conflict is best dealt within the early stages when the fewest number of people are involved. In times of conflict, it is important to speak loudly and with authority in order to make a point. What do you know about CONFLICT? Conflict Quiz Conflict Quiz Review False False False True True True False False False True True False Review the answers to the 12 questions. Choose Your Statement on Conflict I tend to avoid conflict Choose Your Statement on Conflict I depend on harmony Choose Your Statement on Conflict I always stand up and express my opinion Choose Your Statement on Conflict I hate conflict Choose Your Statement on Conflict I like conflict because it produces results and progress Choose Your Statement on Conflict I often compromise in conflict Choose Your Statement on Conflict I have lost in conflict Choose Your Statement on Conflict Most of my conflicts are with my spouse Choose Your Statement on Conflict Conflict can be good What feelings do you have when you are in conflict situation? Common Feelings Associated with Conflict Anger Frustration Fear .

• Kỹ năng lãnh đạo
• Art of Leadership
• Leadership skills
• Kỹ năng lãnh đạo
• Leadership theory
• Relationship of Leadership
• Strategic leadership
• Shaping values
• Leadership power
• Asserting leader influence
• Strategic direction
• Learning organization
• Leading change