TAILIEUCHUNG - Lecture Organizational behavior (10/e): Chapter 11 - Robert Kreitner, Angelo Kinicki

Chapter 11 - Developing and leading effective teams. After reading the material in this chapter, you should be able to: Describe the five stages of Tuckman’s theory of group development; contrast roles and norms, and specify four reasons norms are enforced in organizations; describe four attributes of a team player; explain three ways to build trust and three ways to repair trust;. | Developing and Leading Effective Teams Chapter Eleven Learning Objectives Explain how a work group becomes a team. Identify and describe four types of work teams. Explain the model of effective work teams, and specify the two criteria of team effectiveness. Identify five teamwork competencies team members need to possess. Discuss why teams fail. Learning Objectives (cont.) List at least four things managers can do to build trust. Distinguish two types of group cohesiveness, and summarize cohesiveness research findings. Define virtual teams and self-managed teams. Describe high-performance teams, and discuss team leadership. Work Teams: Types, Effectiveness, and Stumbling Blocks Team a small number of people with complementary skills who are committed to a common purpose, performance goals, and approach for which they hold themselves mutually accountable The Evolution of a Team Effective Work Teams Effective Work Teams .

• Quản trị kinh doanh
• Organizational behavior
• Lecture Organizational behavior
• Individual behavior in organizations
• Organizational processes
• Leading effective teams
• Effective work teams
• Organizational behavior theory
• Organizational culture
• Organizational structure
• Leading organizational change
• The unfreezing stage
• Individual behavior
• Organizational context
• Organizational design
• Management in organizations
• Leadership in organizations
• Internal locus
• Outcomes of stress
• Script schemas
• Person schemas
• Job satisfaction
• Emotional intelligence
• Motivation theories
• Needs theory
• Individual motivation
• Performance management cycle
• Formal teams
• Informal groups
• Team performance
• The team building process
• Decision making
• Moral dilemma
• Conflict in organizations
• Negotiation in organizations