TAILIEUCHUNG - Lecture Organizational behavior (10/e): Chapter 10 - Robert Kreitner, Angelo Kinicki

Chapter 10 - Group dynamics. After studying this chapter you will be able to understand: Identify the four sociological criteria of a group, and discuss the impact of social networking on group dynamics; describe the five stages in Tuckman’s theory of group development, and discuss the threat of group decay; distinguish between role conflict and role ambiguity. | Group Dynamics Chapter Ten Learning Objectives Identify the four sociological criteria of a group, and discuss the impact of social networking on group dynamics. Describe the five stages in Tuckman’s theory of group development, and discuss the threat of group decay. Distinguish between role conflict and role ambiguity. Contrast roles and norms, and specify four reasons norms are enforced in organizations. Learning Objectives (cont.) Distinguish between task and maintenance roles in groups. Summarize the practical contingency management implications for group size. Discuss why managers need to carefully handle mixed-gender task groups. Describe groupthink, and identify at least four of its symptoms. Define social loafing, and explain how managers can prevent it. Groups in the Social Media Age Group two or more freely interacting people who share collective norms and goals and have a common identity Four Sociological Criteria of

• Quản trị kinh doanh
• Organizational behavior
• Lecture Organizational behavior
• Individual behavior in organizations
• Organizational processes
• Group dynamics
• Group size
• Organizational behavior theory
• Organizational culture
• Organizational structure
• Leading organizational change
• The unfreezing stage
• Individual behavior
• Organizational context
• Organizational design
• Management in organizations
• Leadership in organizations
• Internal locus
• Outcomes of stress
• Script schemas
• Person schemas
• Job satisfaction
• Emotional intelligence
• Motivation theories
• Needs theory
• Individual motivation
• Performance management cycle
• Formal teams
• Informal groups
• Team performance
• The team building process
• Decision making
• Moral dilemma
• Conflict in organizations
• Negotiation in organizations