TAILIEUCHUNG - Lecture Principles of management: Chapter 17 - Charles W.L. Hill, Steven McShane

The goals of this chapter are: Outline the main elements of a communication system, explain why it is important to match media to a message, discuss the formal and informal channels through which information flows in organizations, identify the sources of noise that lead to miscommunication within organizations., discuss the steps managers can take to counteract noise and improve communication within their organizations. | chapter 17 Communication McGraw-Hill/Irwin Principles of Management © 2008 The McGraw-Hill Companies, Inc., All Rights Reserved. Learning Objectives Outline the main elements of a communication system. Explain why it is important to match media to a message. Discuss the formal and informal channels through which information flows in organizations. Identify the sources of noise that lead to miscommunication within organizations. Discuss the steps managers can take to counteract noise and improve communication within their organizations. Communication The process by which information is exchanged and understood between people Transmitting the sender’s intended meaning is the essence of good communication Learning Objective 1: Outline the main elements of a communication system. See Text Page: 428 Managers Use Communication to: Transmit information about their goals, strategies, expectations, management philosophy, and values Build commitment among subordinates to their programs and .

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• Principles of management
• Lecture Principles of management
• Organization architecture
• Managing employee
• Communication system
• Communication process
• Ebook Business principles
• Business principles and management
• Business principles
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• Financial management
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• Foodservice management principles
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• Basics of management
• Principles of hotel management
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• Principles of management and organisational behaviour
• Organisational behaviour
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• the document management industry
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• Leaders versus managers
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