TAILIEUCHUNG - Lecture Organizational behavior: Key concepts, skills & best practices (5/e): Chapter 16 - Angelo Kinicki, Mel Fugate

Chapter 16 - Managing change and organizational learning. After reading the material in this chapter, you should be able to: Discuss the external and internal forces that can create the need for organizational change, describe Lewin’s change model and the systems model of change, explain Kotter’s eight steps for leading organizational change,. | Managing Change and Organizational Learning Chapter Sixteen After reading the material in this chapter, you should be able to: Discuss the external and internal forces that can create the need for organizational change. Describe Lewin’s change model and the systems model of change. Explain Kotter’s eight steps for leading organizational change. After reading the material in this chapter, you should be able to: Review the 11 reasons employees resist change. Identify alternative strategies for overcoming resistance to change. Define the term learning organization Review the factors that hinder an organization’s ability to learn from success and failure. Forces of Change External forces for change originate outside the organization Internal forces for change originate inside the organization. Lewin’s Change Model Unfreezing Focus is to create the motivation to change Begin by disconfirming the usefulness or appropriateness of

• Quản trị kinh doanh
• Organizational behavior
• Lecture Organizational behavior
• Managing people
• Organizational effectiveness
• Managing change
• Organizational learning
• Organizational behavior theory
• Organizational culture
• Organizational structure
• Leading organizational change
• The unfreezing stage
• Individual behavior
• Organizational context
• Organizational design
• Management in organizations
• Leadership in organizations
• Internal locus
• Outcomes of stress
• Script schemas
• Person schemas
• Job satisfaction
• Emotional intelligence
• Motivation theories
• Needs theory
• Individual motivation
• Performance management cycle
• Formal teams
• Informal groups
• Team performance
• The team building process
• Decision making
• Moral dilemma
• Conflict in organizations
• Negotiation in organizations