TAILIEUCHUNG - Lecture Organizational behavior: Key concepts, skills & best practices (5/e): Chapter 13 - Angelo Kinicki, Mel Fugate

Chapter 13 - Influence, power, and politics: An organizational survival kit. After reading the material in this chapter, you should be able to: Name five “soft” and four “hard” influence tactics and summarize Cialdini’s principles of influence and persuasion; identify and briefly describe French and Raven’s five bases of power; define the term empowerment and explain how to make it succeed;. | Influence, Power, and Politics: An Organizational Survival Kit Chapter Thirteen After reading the material in this chapter, you should be able to: Name five “soft” and four “hard” influence tactics and summarize Cialdini’s principles of influence and persuasion. Identify and briefly describe French and Raven’s five bases of power. Define the term empowerment and explain how to make it succeed After reading the material in this chapter, you should be able to: Define organizational politics and explain what triggers it, and specify the three levels of political action in organizations. Distinguish between favorable and unfavorable impression management tactics. Explain how to manage organizational politics. Three Influence Outcomes Commitment substantial agreement followed by initiative and persistence in pursuit of common goals Compliance reluctant agreement requiring subsequent prodding to satisfy minimum requirements Three Influence .

• Quản trị kinh doanh
• Organizational behavior
• Lecture Organizational behavior
• Managing people
• Organizational effectiveness
• Participative management
• Organizational politics
• Organizational behavior theory
• Organizational culture
• Organizational structure
• Leading organizational change
• The unfreezing stage
• Individual behavior
• Organizational context
• Organizational design
• Management in organizations
• Leadership in organizations
• Internal locus
• Outcomes of stress
• Script schemas
• Person schemas
• Job satisfaction
• Emotional intelligence
• Motivation theories
• Needs theory
• Individual motivation
• Performance management cycle
• Formal teams
• Informal groups
• Team performance
• The team building process
• Decision making
• Moral dilemma
• Conflict in organizations
• Negotiation in organizations