TAILIEUCHUNG - Lecture Remarkable service: Chapter 1 - The Culinary Institute of America

Chapter The principles of remarkable service, the learning objectives for this chapter include: Describe the processes for creating job and task analyses, describe the components of a job description and list the guidelines for creating one, identify legal issues surrounding hiring and employment. | Chapter 1 The Principles of Remarkable Service Learning Objectives Define hospitality and service. Combine hospitality and service skills for remarkable service. List and define the personal qualities of a remarkable server. What Does the Word Hospitality Mean to a Professional Server? Hospitality: the reception and entertainment of guests, visitors, or strangers, with liberality and goodwill. Servers should possess innate skills: Making eye contact Adapting easily to a guest’s needs People skills are critical to providing good hospitality. Each guest entering into your establishment has different expectations, experiences, and desires—all of which you need to keep in mind when interacting with them. 3 What Does the Word Service Mean to a Professional Server? In the foodservice industry, service most typically means: the manner of presenting a meal to a guest. Other meanings for a server: Group of dishes composing a given part of a meal. Utensils necessary to serve a part of a meal. .

• Ẩm thực
• Remarkable service
• Lecture Remarkable service
• Practical service skills
• Foodservice operations
• Tangible service skills
• Anticipating customer needs
• Ebook Remarkable service
• Beverage service
• Wine service
• Special service challenges
• Cocktail services
• Wine serving aids
• Banquet service
• Remarkable banquet service
• Lecture Remarkable banquet service
• Planning for banquets
• Managing specific events
• Beverage service for banquets