TAILIEUCHUNG - Lecture Essentials of contemporary management (6/e): Chapter 11 - Gareth R. Jones, Jennifer M. Geor

Chapter 11 - Effective team management. After completing this chapter, students will be able to: Explain why groups and teams are key contributors to organizational effectiveness, identify the different types of groups and teams that help managers and organizations achieve their goals, explain how different elements of group dynamics influence the functioning and effectiveness of groups and teams,. | Effective Team Management Chapter Eleven Learning Objectives LO11-1 Explain why groups and teams are key contributors to organizational effectiveness. LO11-2 Identify the different types of groups and teams that help managers and organizations achieve their goals. LO11-3 Explain how different elements of group dynamics influence the functioning and effectiveness of groups and teams. Learning Objectives LO11-4 Explain why it is important for groups and teams to have a balance of conformity and deviance and a moderate level of cohesiveness. LO11-5 Describe how managers can motivate group members to achieve organizational goals and reduce social loafing in groups and teams. Groups, Teams and Organizational Effectiveness Group Two or more people who interact with each other to accomplish certain goals or meet certain needs Team A group whose members work intensely with each other to achieve a specific, common goal or objective 4 Two characteristics that distinguish teams from groups are the intensity with which team members work together and the presence of a specific overriding team goal or objective Groups’ and Teams’ Contributions to Organizational Effectiveness Figure Teams and Innovation Innovation the creative development of new products, new technologies, new services, or even new organizational structures To speed innovation, managers need to form teams in which each member brings some unique resource to the team 6 Managers should empower the team and make it accountable for the innovation process. Individuals rarely possess the wide variety of skills needed for successful innovation. Team members can uncover each other’s flaws and balance each other’s strengths and weaknesses Types of Groups and Teams Figure Types of Groups and Teams Self-Managed Work Team A group of employees who supervise their own activities and monitor the quality of the goods and services they provide Keys to effective self managed teams: Give the team enough responsibility and

• Quản trị kinh doanh
• Contemporary management
• Lecture Essentials of contemporary management
• Environment of management
• Decision making
• Effective team management
• Friendship groups
• Management process
• Organizational performance
• Modern management
• Leadership models
• Information technology management
• Information systems
• Operations management
• Managing vital operations
• Personality traits
• Organizational culture
• Managing ethics
• Practical decision model
• Global environment
• Barriers to entry
• Technological forces
• Administrative model
• Group decision making
• Business level plan
• Business level strategy
• Designing organizational structure
• Divisional structures
• Organizational control
• Operating budgets
• Expectancy theory
• Need theories
• Managing human resources
• Human resource planning