TAILIEUCHUNG - Lecture Essentials of contemporary management (6/e): Chapter 3 - Gareth R. Jones, Jennifer M. George

Chapter 3 - Managing ethics and diversity. The main goals of this chapter are to: Illustrate how ethics help managers determine the right way to behave when dealing with different stakeholder groups, explain why managers should behave ethically and strive to create ethical organizational cultures, appreciate the increasing diversity of the workforce and of the organizational environment,. | Managing Ethics and Diversity Chapter Three Learning Objectives LO3-1 Illustrate how ethics help managers determine the right way to behave when dealing with different stakeholder groups LO3-2 Explain why managers should behave ethically and strive to create ethical organizational cultures LO3-3 Appreciate the increasing diversity of the workforce and of the organizational environment Learning Objectives (cont.) LO3-4 Grasp the central role that managers play in the effective management of diversity LO3-5 Understand why the effective management of diversity is both an ethical and a business imperative LO3-6 Understand the two major forms of sexual harassment and how they can be eliminated The Nature of Ethics Ethics The inner-guiding moral principles, values, and beliefs that people use to analyze or interpret a situation and then decide what is the “right” or appropriate way to behave Types of Company Stakeholders Figure Four Ethical Rules Figure Utilitarian Rule Decision that produces the greatest good for the greatest number of people How do you measure the benefits and harms that will be done to each stakeholder group? How do you evaluate the rights and importance of each group? Moral Rights rule Decision that best maintains and protects the fundamental or inalienable rights and privileges of the people affected by it Justice rule Decision that distributes benefits and harms among people and groups in a fair, equitable, or impartial way Practical rule Decision that a manager has no hesitation about communicating to people outside the company because the typical person would think it is acceptable 6 Practical Decision Model Does my decision fall within the acceptable standards that apply in business today? Am I willing to see the decision communicated to all people and groups affected by it? Would the people with whom I have a significant personal relationship approve of the decision? Some Effects of Ethical/Unethical Behavior Figure Why should .

• Quản trị kinh doanh
• Contemporary management
• Lecture Essentials of contemporary management
• Environment of management
• Decision making
• Managing ethics
• Practical decision model
• Management process
• Organizational performance
• Modern management
• Leadership models
• Effective team management
• Friendship groups
• Information technology management
• Information systems
• Operations management
• Managing vital operations
• Personality traits
• Organizational culture
• Global environment
• Barriers to entry
• Technological forces
• Administrative model
• Group decision making
• Business level plan
• Business level strategy
• Designing organizational structure
• Divisional structures
• Organizational control
• Operating budgets
• Expectancy theory
• Need theories
• Managing human resources
• Human resource planning