TAILIEUCHUNG - Lecture Introduction to the hospitality industry (8th Edition): Chapter 1 - Clayton W. Barrows, Tom Powers, Dennis R. Reynolds

Chapter 1 - The hospitality industry and you. The learning objectives for this chapter include: Describe several ways of identifying topics of interest, create a purpose statement for your topic of interest, prepare several research questions for your research project or design, identify the criteria for a good purpose statement, assess your purpose statement in terms of the criteria for a good purpose statement. | The Hospitality Industry and You Chapter 1 Copyright © 2010 by John Wiley & Sons, Inc. All Rights Reserved What Is Hospitality? Many peoples’ definition of hospitality extends only to restaurants and hotels In reality, it goes far beyond this and includes any organization that provides food, shelter and other services to people away from home When viewed in this light, the hospitality industry can be quite large and far reaching Also, the numerous career opportunities become readily apparent What Is Hospitality? Students considering entering the field of hospitality should take into consideration all of the types of businesses that hospitality encompasses but also, the various career streams in functional areas across segments (such as accounting, finance, marketing, human resources, etc.) One of the common threads that binds all segments together is the service orientation that exists – one must possess this in order to be successful What Is Hospitality? An interesting note: Over the

• Du lịch
• Hospitality industry
• Hospitality business
• Tourism operations
• Food service
• Hotel business
• Restaurant business
• Hospitality law
• The hospitality industry
• Hospitality managers
• Hospitality business structures
• Significant hospitality contracts
• Legally managing property
• Prevention philosophy
• Legal responsibilities
• Legally selecting employees
• Management in the hospitality industry
• Service industry
• Hospitality careers
• Hospitality management