TAILIEUCHUNG - Medical assisting: Administrative and clinical procedures (5e) - Chapter 10: Written and electronic documents

After studying this chapter you will be able to: Explain why well-written documents are important to the image of the medical practice, describe the types of document supplies that will be used in a medical office, outline the general guidelines to effective writing, list and explain the purpose of different types of documents used in a medical office,. | 10 Written and Electronic Documents Learning Outcomes (cont.) Explain why well-written documents are important to the image of the medical practice. Describe the types of document supplies that will be used in a medical office. Outline the general guidelines to effective writing. List and explain the purpose of different types of documents used in a medical office. Explain why it is important to have a signed written consent from the patient for e-mail communications. Learning Outcomes (cont.) Describe the tasks involved in editing and proofreading a document. Outline the steps for preparing a completed letter for mailing. Explain the differences among the different types of mail services offered by the USPS. Describe the steps involved in processing incoming mail. Introduction Written documentation Reflection of the office Legal documents Prepare with Accuracy Attention to detail Communication skills—verbal, nonverbal, and written—are important in nearly every profession. Written documents demonstrate the office staff’s ability to communicate and conduct business. The community as a whole may often evaluate an entire medical practice by the work of one employee. The skill demonstrated in the creation of a simple business document reflects on the medical skills of the physician and the practice. Written documents also serve as legal records so they must be accurately prepared with attention to detail. The medical assistant’s administrative role includes the creation of consistently accurate and clear documents. Professionalism and Document Preparation Learning to Create correspondence properly ensures positive, effective communication between your office and others. Send Receive Learning Outcome: Explain why well-written documents are important to the image of the medical practice. Well-written, neatly prepared correspondence is one of the most important means of communicating a

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• Medical assisting
• Administrative practices
• Clinical practices
• Medical assisting practice
• Electronic documents
• Written documents
• Clinical procedures
• Administrative medical assisting
• Clinical medical assisting
• Medical assisting profession
• Medical assistant credentials
• Responsibilities of the medical assistant
• Medical assisting organizations
• Medical assisting externships
• Externship scenarios
• Assisting in geriatrics
• Geriatric patients
• Medical office
• Accounting for the medical office
• Assisting in pediatrics
• Pediatric patient care
• Medical coding
• Diagnosis codes
• Minor surgery
• Medical asepsis
• Medical specialties
• Nursing careers
• Medical law
• Physician rights
• Externship process
• Expectations of externship candidates
• Insurance terminology
• Managed care plans
• Standard payment procedures
• Accepting payment
• Body organization
• Anatomical terminology
• Integumentary system
• Structure of skin
• Skeletal system
• Bone structure
• Skeletal muscles
• Muscular system
• Cardiovascular system
• Structures of the heart
• respiratory system
• Paranasal sinuses
• Nervous system
• Neuron structure
• Urinary system
• Renal sinus
• Reproductive system
• Male reproductive system
• Female reproductive system