TAILIEUCHUNG - Medical assisting: Administrative and clinical procedures (5e) - Chapter 3: Professionalism and success

In this chapter you will learn: Recognize the importance of professionalism in the medical assisting practice, explain the professional behaviors that should be exhibited by medical assistants, model strategies for success in medical assisting education and practice. | 3 Professionalism and Success 3- Recognize the importance of professionalism in the medical assisting practice. Explain the professional behaviors that should be exhibited by medical assistants. Model strategies for success in medical assisting education and practice. Learning Outcomes Introduction Profession Professionalism Professional standards 3- Learning Outcomes: Recognize the importance of professionalism in the medical assisting practice. Explain the professional behaviors that should be exhibited by medical assistants. Profession – occupation or career that is based upon specialized educational training Professionalism – behavior that exhibits the traits or features that correspond to standards of that profession Professional standards Vary from occupation to occupation, and sometimes within the same occupation, depending on the environment. Standards for medical assisting education and the profession are developed by professional organizations. It is important know standards of the profession as well as exhibit appropriate personal attributes and behaviors. Following the standards and exhibiting the personal behaviors established by your school and workplace will help you achieve SUCCESS! Professionalism in Medical Assisting Areas of competence Hard skills Soft skills 3- Learning Outcome: Recognize the importance of professionalism in the medical assisting practice. To understand the profession of medical assisting, you need to understand what a profession is. Professions have two areas of competence or abilities: Hard skills – specific technical and operational proficiencies Soft skills – personal qualifications or behaviors that enhance an individual's interactions, job performance and career opportunities – people skills It’s important to maintain a good balance between technical and people skills. Professionalism (cont.) Hard skills Minimum proficiencies Observable 3- Learning Outcome: .

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• Medical assisting
• Administrative practices
• Clinical practices
• Medical assisting practice
• Professional standards
• Professional behaviors
• Clinical procedures
• Administrative medical assisting
• Clinical medical assisting
• Medical assisting profession
• Medical assistant credentials
• Responsibilities of the medical assistant
• Medical assisting organizations
• Medical assisting externships
• Externship scenarios
• Assisting in geriatrics
• Geriatric patients
• Medical office
• Accounting for the medical office
• Assisting in pediatrics
• Pediatric patient care
• Medical coding
• Diagnosis codes
• Minor surgery
• Medical asepsis
• Medical specialties
• Nursing careers
• Medical law
• Physician rights
• Externship process
• Expectations of externship candidates
• Insurance terminology
• Managed care plans
• Standard payment procedures
• Accepting payment
• Body organization
• Anatomical terminology
• Integumentary system
• Structure of skin
• Skeletal system
• Bone structure
• Skeletal muscles
• Muscular system
• Cardiovascular system
• Structures of the heart
• respiratory system
• Paranasal sinuses
• Nervous system
• Neuron structure
• Urinary system
• Renal sinus
• Reproductive system
• Male reproductive system
• Female reproductive system