TAILIEUCHUNG - Lecture Project management in practice - Chapter 10: Project quality management

Lecture Project management in practice - Chapter 10: Project quality management. This chapter presents the following content: Cost of quality, planning for quality assurance, planning for quality control, planning for quality assurance and quality control,. | CHAPTER 10 Project Quality Management Cost of Quality Estimation of the project costs: higher quality usually means higher costs Consider the impact on the time taken to complete activities: these may now take longer and require additional steps The design of comprehensive quality control processes and general continuous improvement activities Cost of Quality (Cont.) Planning for Quality Assurance Quality Assurance ‘The process of auditing the quality requirements and the results from quality control measurements to ensure that appropriate quality standards and operational definitions are used.’ (PMI 2013, p. 227) Planning for Quality Control Quality control ‘The process of monitoring and recording results of executing the quality activities to assess performance and recommend necessary changes.’ (PMI 2013, p. 227) Planning for QA and QC criteria and activities A tool to brainstorm project and product/service QA and QC criteria The Plan, Do, Check, Act Cycle Planning for .

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• Project management
• Lecture Project management in practice
• Project quality management
• Cost of quality
• Quality assurance
• Quality control
• Information technology project management
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• Project portfolio management
• Project management profession
• Project management framework
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• Project Management in Practice Dr Neil Project management
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• project costs
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• Managing project teams
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