TAILIEUCHUNG - Lecture Enterprise systems development - Lecture 29

In this chapter, students will be able to: Describe how a service-oriented architecture can be used as a philosophical approach to help the organization of the future meet all its IT-related needs, define and describe the various hardware and software infrastructure considerations in an organization. | Lecture 29 Enterprise Systems Development ( CSC447) COMSATS Islamabad Muhammad Usman, Assistant Professor College of Statistical and Acturial Science USER INTERFACE DESIGN USABILITY OF INTERACTIVE SYSTEMS Introduction The Interdisciplinary Design Science of Human-Computer Interaction (HCI) combines knowledge and methods associated with professionals including: Psychologists (incl. Experimental, Educational, Social and Industrial Psychologists) Computer Scientists Instructional and Graphic Designers Technical Writers Human Factors and Ergonomics Experts Anthropologists and Sociologists Introduction (continued) What are the Ramifications? Success Stories: Microsoft, Linux, , Google Competition: Firefox vs. Internet Explorer Copyright Infringement Suits - Apple vs. Microsoft (Windows) and Napster vs. The music industry Mergers: AOL and Time Warner Corporate Takeovers: IBMs seizure of Lotus Privacy and Security issues: identification theft, medical information, viruses, spam, pornography, national security Introduction (continued) Individual User Level Routine processes: tax return preparation Decision support: a doctor’s diagnosis and treatment Education and training: encyclopedias, drill-and-practice exercises, simulations Leisure: music and sports information User generated content: social networking web sites, photo and video share sites, user communities Internet-enabled devices and communication Introduction (continued) Communities Business use: financial planning, publishing applications Industries and professions: web resources for journals, and career opportunities Family use: entertainment, games and communication Globalization: language and culture Introduction (continued) The new “look and feel” of computers (Mac) Introduction (continued) The new “look and feel” of computers (Vista) Introduction (concluded) And smaller devices doing more Usability requirements Synonyms for “user-friendly” in Microsoft Word 2002 are easy to use; accessible;

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