TAILIEUCHUNG - Lecture Human resources management in the hospitality industry (2nd edition): Chapter 4 - David K. Hayes, Jack D. Ninemeier

Chapter 4 - Employee on-boarding: recruitment and selection. The learning objectives for this chapter include: Explain the concept of employee on-boarding, identify the factors that HR managers must consider when planning and implementing their organization’s employee recruitment efforts, explain the potential legal liability related to negligent hiring. | 1 Employee On-Boarding: Recruitment and Selection Chapter 4 2 Learning Objectives Explain the concept of employee on-boarding. Identify the factors that HR managers must consider when planning and implementing their organization’s employee recruitment efforts. 3 Learning Objectives Explain the importance of and procedures to effectively use job applications, interviews, testing, background checks, and reference checks: the five major activities used to screen employees for possible selection. Explain the potential legal liability related to negligent hiring. 4 Learning Objectives Explain the purpose of a job offer and describe the legal differences between a conditional job offer and a final job offer. 5 The On-Boarding Philosophy On-boarding: The process by which a new employee is welcomed and integrated into a hospitality organization. On-boarding begins with the first contacts a person seeking employment has with an organization during recruitment and selection. 6 The On-Boarding Philosophy Recruitment: The process of identifying candidates for current or future position vacancies. Selection: The process of choosing an individual for a current or future position vacancy. 7 Employee Recruitment Procedures Employee recruiting is the first step taken to identify and select the best employees to serve an operation’s customers. 8 Employee Recruitment Procedures Employee recruiting is best done when managers use job analysis and develop job specifications. 9 Employee Recruitment Procedures Job analysis: A process used to determine the specific tasks that must done; as well as the knowledge and skills workers must have to complete those tasks. Job specification: The knowledge, skills, and other requirements necessary to perform the tasks described in a job description. 10 Employee Recruitment and Selection Factors Affecting Recruiting Efforts: Legal Constraints Economic Constraints Industry Constraints Organizational Constraints Position Constraints Employee .

• Quản trị kinh doanh
• Human resources management
• The hospitality industry
• Hospitality managers
• Quality staff
• Human resources policies
• Employee on boarding
• Employee recruitment
• Handbooks of hospitality human resources management
• Hospitality human resources management
• Acquiring human resources
• Retaining human resources
• Human resource management’s role
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• Critical human resource issues
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• Human resources activities
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• Human resources
• Human resource management
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• Managing human resources globally
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