TAILIEUCHUNG - Lecture Tourism: Principles, practices, philosophies (12th edition): Chapter 6 - Charles R. Goeldner, J. R. Brent Ritchie

Chapter 6 - Hospitality and related services. After completing this unit, you should be able to: Study the lodging industry, appreciate the immensity of the restaurant-food service industry, learn the current trends in resorts and timesharing mode of operation, discover why meetings and conventions as well as meeting planners are so important to tourism. | Hospitality and Related Services 6 LEARNING OBJECTIVES Study the lodging industry. Appreciate the immensity of the restaurant-food service industry. Learn the current trends in resorts and timesharing mode of operation. Discover why meetings and conventions as well as meeting planners are so important to tourism. OPERATING SECTORS OF THE TOURISM INDUSTRY ACCOMMODATIONS STRUCTURE THE LODGING INDUSTRY World hotel room inventory grows about . Occupancy rates average about 65% overall. 72% of the world’s hotel rooms are located in Europe and North America. Europe has 45% of rooms. In 2009, the . lodging industry generated $ billion in sales, numbered 50,800 properties, millions rooms, and recorded profits of $ billion. TOP 25 HOTEL CHAINS (2009) RESORTS AND TIMESHARING 31% of the world’s timeshare units are located in North America. There are million . timeshare owners. Timeshare resorts are located in 95 countries Timeshare owners reside in more than 95 nations. Major companies such as Disney, Hilton, Marriott, and Hyatt have become involved in timeshare. FOOD SERVICES STRUCTURE FOOD SERVICE INDUSTRY (2010) . sales total estimated $580 billion – over 2009. Employs more than million people Restaurant industry provides work for more than 9% of those employed in the United States Industry employees more minority managers than any other retail industry 945,000 locations Travelers contribute about $139 billion to sales each year. MEETINGS AND CONVENTIONS Industry worth $263 billion Supports $ million direct jobs Convention centers are expanding

• Du lịch
• Lecture Tourism
• Travel behavior
• The tourism industry
• Hospitality services
• The lodging industry
• Food services structure
• Lecture Tourism theory concepts and models
• Tourism theory
• Tourism models
• Tourism knowledge
• Multidisciplinary nature of tourism
• Tourism revitalizes culture
• The structure of tourism
• Unique tourism system
• Adaptive complex system
• Gunn’s functioning tourism system
• Tourism as a complex system
• Stable tourism communities
• Tourism systems
• Cartesian Newtonian systems
• International tourism
• Bilateral tourism flows
• Bilateral air service agreements
• World Trade Organization in tourism
• Lecture Responsible Tourism
• Responsible Tourism
• Du lịch có trách nhiệm
• Bài giảng Du lịch có trách nhiệm
• Tourism authorities
• Responsible tourism policy
• Foundational tourism theory
• Tourism research
• Tourism system
• Sociological concepts in tourism
• Anthropological concepts in tourism
• Cohen’s five roles of tourists
• Tourism planning
• Policy environment
• Tourism products
• Humanity’s global footprint
• Tourism policy
• Tourism destination management
• Tourism policy formulation
• Responsible tourism product development
• Developing tourism products
• Responsible tourism marketing
• Responsible tourism communications
• Tourism destinations
• Supporting tourism destinations
• Responsible tourism for tour operators
• Developing responsible tourism products
• The political economy of tourism
• Keynesian economics
• Marxist perspectives
• Bayesian statistics
• Tourism and the individual
• Generational cohort theory
• Dramatic demographic
• Impacts of tourism
• Principles of responsible tourism
• Tourism organizations
• International tourism organizations
• Developmental organizations
• Life seeing tourism
• Pleasure travel
• Social considerations
• Travel research
• Tourism research association
• Responsible employment in tourism
• Responsible employment
• Responsible tourism supply chains
• Sustainable supply chain policy development
• Responsible tourism impact monitoring
• Developing monitoring indicators
• Responsible tourism good practice
• Cultural heritage sites in Vietnam
• Community action in responsible tourism
• Safeguarding the local community