TAILIEUCHUNG - Lecture Management communication (3/e): Chapter 4 - Bell, Smith

Chapter 4 - Oral presentations. In this chapter, the following content will be discussed: Ten keys to oral presenting, fear in public speaking, common business speaking situations, ways to grab and hold attention,. | 5/14/2020 5:44:12 AM Ten Keys to Oral Presenting 1. Do speak up. Don’t mumble. 2. Do be brief. Don’t talk on and on. 3. Do look at your listeners. Don’t lecture to the floor. 4. Do organize your points. Don’t ramble. 5. Do use visual aids when appropriate. Don’t rely only on words. 5/14/2020 5:44:12 AM Ten Keys to Oral Presenting (continued) 6. Do use natural gestures. Don’t be stiff. 7. Do maintain comfortable pace. Don’t rush or dawdle. 8. Do vary volume, pitch, and tone. Don’t speak in a monotone voice. 9. Do pause effectively. Don’t stop and start meaninglessly. 10. Do listen. Don’t ignore input from listeners. 5/14/2020 5:44:12 AM Fear in public speaking. • is common among business people • can be channeled into enthusiasm • stems from "What if?" questions • can be relieved by education, experience, and attitude. 5/14/2020 5:44:12 AM Common Business Speaking Situations Appreciation and introduction speeches • Luncheon and dinner addresses • Business presentations and briefings • 5/14/2020 5:44:12 AM Ways to Grab and Hold Attention • Personal story • Anecdote • Pointed humor • Local fact or site 5/14/2020 5:44:12 AM Ways to Conclude with Emphasis • Praise and appreciation • Call for action • Summary plus a memorable thought

• PR - Truyền thông
• Management communication
• Lecture Management communication
• Career communication
• Communication issues
• Oral presentations
• Public speaking
• Law for management communication
• Ethics for management communication
• Crisis communication
• Media relations
• Management writing
• Effective writing
• Collaborative styles
• Gender communication
• Career search
• Follow up communications
• Types of listening
• Strategies for listening
• Business letters
• Techniques for business letters
• Creating effective buffers
• Bad news
• Persuasive messages
• Persuasion addresses
• Effective memos
• Positive language
• Long reports
• Short reports
• Business plans
• Graphic aids
• Visual aids
• Guidelines for interviewees
• Guidelines for interviewers
• Managing meetings
• Telephone work
• Intercultural managemen
• Business environment
• Communication system model
• Importance of communication
• Communication in business management
• Business management
• Strategic organisation structure
• Managerial decision making
• Lecture Management
• Human resource management
• Managerial communication
• Organisational communication channels
• Logistics management
• Lecturte Logistics management
• Quản trị logistics
• Communication technology
• Satellite communication
• Electronic data interchange
• Communication skills for effective management
• Communication skills
• Effective management
• Communicating nonverbally
• Project management
• Lecture Project management in practice
• Project information
• Communications management
• Communication challenges
• Communication models
• Managerial environment
• Managing communication
• Communication process model
• Nonverbal communications
• Downward communication