TAILIEUCHUNG - Lecture Introduction to management - Lecture 29

After studying this chapter you will be able to understand: Identify the new and traditional tools that make up the promotion mix; contrast the advantages and disadvantages of various advertising media, including the Internet and social media; illustrate the steps of the B2B and B2C selling processes. | Introduction to Management LECTURE 29: Introduction to Management MGT 101 1 Introduction to Management In lecture 28 we discussed Topics from Chapter 15: What is Motivation? Early Theories of Motivation. Contemporary Theories of Motivation 2 Introduction to Management Today in Chapter 15 we will discuss Contemporary Theories in Motivation Current Issues in Motivation 3 Introduction to Management (Chapter 15) Contemporary Theories 4 Introduction to Management (Chapter 15) 5 A conceptual framework for designing motivating jobs that create meaningful work experiences that satisfy employees’ growth needs. Job Characteristics Model (JCM) Introduction to Management (Chapter 15) 6 Five primary job characteristics: Skill variety: how many skills and talents are needed? Task identity: does the job produce a complete work? Task significance: how important is the job? Autonomy: how much independence does the jobholder have? Feedback: do workers know how well they are doing? Introduction to Management (Chapter 15) 7 Job Characteristics Model (JCM) Introduction to Management (Chapter 15) 8 Guidelines for Job Redesign Introduction to Management (Chapter 15) 9 Suggestions for Using the JCM Combine tasks (job enlargement) to create more meaningful work. Create natural work units to make employees’ work important and whole. Establish external and internal client relationships to provide feedback. Introduction to Management (Chapter 15) 10 Suggestions for Using the JCM Expand jobs vertically (job enrichment) by giving employees more autonomy. Open feedback channels to let employees know how well they are doing. Introduction to Management (Chapter 15) 11 Equity Theory Proposes that employees perceive what they get from a job situation (outcomes) in relation to what they put in (inputs) and then compare their inputs-outcomes ratio with the inputs-outcomes ratios of relevant others. Introduction to Management (Chapter 15) 12 Equity Theory If the ratios are perceived as equal then a .

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