TAILIEUCHUNG - Ebook Management (11/E): Part 2

Part 2 book “Management” has contents: Managing human resources, managing teams, understanding individual behavior, managers and communication, motivating employees, managers as leaders, introduction to controlling, managing operations. | 12 chapter Let’s Get Real: Meet the Manager Jose Quirarte HR Manager D&W Fine Pack, LLC Fort Calhoun, NE MY JOB: You’ll be hearing more from this real You’ll be hearing more from this real manager throughout the chapter. manager throughout the chapter. I am the human resources manager for D&W Fine Pack, LLC, at the Fort Calhoun, Nebraska, location. BEST PART OF MY JOB: The ability to change people’s lives by explaining how they can maximize their group health benefits, mentoring them to success, or changing the way people live their lives through continuous education and training that will allow them to become better individuals personally and professionally. Managing Human Resources Explain the importance of the human resource management process and the external influences that might affect that process. page 312 Discuss the tasks associated with identifying and selecting competent employees. page 318 Explain the different types of orientation and training. page 323 Describe strategies for retaining competent, high-performing employees. page 326 Discuss contemporary issues in managing human resources. page 328 LEARNING LEARNING OUTCOMES OUTCOMES WORST PART OF MY JOB: As a workers’ compensation administrator, I find it difficult to interact with employees who have suffered a work-related injury. This is the worst part of my job because I don’t like seeing my employees get injured, causing them to change the way they live their lives and interact with their family members. I try to overcome this by always discussing the importance of thinking about safety prior to performing any given task. BEST MANAGEMENT ADVICE EVER RECEIVED: “Choose your own battles.” I am passionate about my field and love to make a difference in the way people live their lives and to influence them to make the right choices at and away from work. Sometimes I let my passion take over and seek perfection in everything that I .

• Quản trị kinh doanh
• Managing human resources
• Managing teams
• Understanding individual behavior
• Managers and communication
• Motivating employees
• Managers as leaders
• Human resources
• Lecture Managing human resources
• Quality staff
• Human resources policies
• Human resources policy
• Procedures activities
• Planning training programs
• Human resources terms
• Managing people
• Diversity at work
• Managing diversity
• Managing careers
• Family focused company
• Financial impact
• Human resource management activities
• Employee on boarding
• Orientation programs
• Evaluating training programs
• Delivering training programs
• Employee recruitment
• Compensation programs
• Compensation management
• Performance management
• Performance appraisal
• Employee health
• Employee safety
• Critical issues
• Unionization process
• Evolving hospitality organizations
• Organizational change
• Competitive business environment
• Competitive strategies
• Legal context
• Employment decisions