TAILIEUCHUNG - Lecture Business and society - Chapter 15: Consumer protection

Chapter 15 - Consumer protection. After studying this chapter you will be able to: Analyzing the reasons for consumer advocacy and the methods consumer organizations use to advance their interests, knowing the five major rights of consumers, assessing the ways in which government regulatory agencies protect consumers and what kinds of products are most likely to be regulated,. | Chapter 15 Consumer Protection Copyright © 2014 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin Ch. 15: Key Learning Objectives Analyzing the reasons for consumer advocacy and the methods consumer organizations use to advance their interests Knowing the five major rights of consumers Assessing the ways in which government regulatory agencies protect consumers and what kinds of products are most likely to be regulated Determining how consumer privacy online can best be protected Examining how the courts protect consumers and efforts by businesses to change product liability laws Evaluating how socially responsible corporations can proactively respond to consumer needs 15- Advocacy for Consumer Interests As long as business has existed—consumers have tried to protect their interests when they go to the marketplace to buy goods and services Consumerism/consumer movement – the organized group activates collective efforts by consumers in many countries to

• Quản trị kinh doanh
• Public policy
• Lecture Business and society
• Business in society
• Organizational ethics
• Corporate governance
• Consumer protection
• Policy actors
• Policy process
• Policy cycle
• Family Policy in Korea
• Policy formulation
• Healthy Family Policy
• Master program in Public management
• Master program
• Influence of the press
• Public policy making in Vietnam
• Public policy making
• Economics of entrepreneurship
• When bureaucrats meet entrepreneurs
• Public venture capital
• The self employed
• Public policy and innovation
• Pharmaceutical industry
• Policies Determine
• Narrative Policy
• Policy Analysis
• Ethical Perspectives
• Public economics
• Lecture Public economics
• Fisnical policy
• Social policy
• Poverty and inequality
• South Africa
• Fiscal policy
• Economic growth
• Passive fiscal policy
• Fiscal activism
• Housing economics and public policy
• Housing economics
• Macro economy
• Housing markets
• Summary of Doctoral thesis
• Summary of Doctoral thesis Public policy
• Education policies
• Ethnic minority areas
• public administration
• administrative ethics
• Electronic Commerce
• Preserve Overton
• Agricultural Marketing
• Doctoral dissertation
• Results based management
• Public policy implementation
• Public finance
• Lecture Public finance
• Community engagement
• Public service delivery
• Third sector organisations
• Policy implication to Vietnam
• Public service delivery in the UK
• New public government
• Defining the problem
• Making the decision
• Implementation of public policy
• Monitoring and evaluation of public policy
• Analysis of public policies
• Summary of Public policy Doctoral thesis
• Summary Doctoral thesis
• Policies on high quality human resources
• Public Universities in Hanoi nowadays
• Methodology of dialectical materialism
• Public investment
• Budget overspend
• Public debt
• Public financial policy
• Finance market
• Stateowned companies
• Doctoral thesis
• Young human resources
• Basic argument
• Microeconomics and public policy
• Factor markets
• Long run economic growth
• Short run economic fluctuations
• Stabilization policy
• The open economy
• Agency Adjudication
• Administrative Reform
• Cooperative Purchasing
• Development Administration
• Health Care
• Humanitarian Intervention
• Policy Making
• Inlergavernmentztl Relations
• Bureaucracy
• Organization Behavior
• Performance Management
• Financial Management
• Managing public issues
• Managing public relations
• Business and society
• The Strategic Management
• Corporate Public Policy
• The Strategic Management Process
• The Corporate Public Affairs Function
• Principles of economics
• Lecture Principles of economics
• Public goods
• Tax policy
• Government decisions
• Lecture Economics
• Kinh tế học
• Choice architecture
• Summary of Doctoral thesis in Economics
• Impact of public expenditure
• Public expenditure on private investment
• Policy implications for Vietnam