TAILIEUCHUNG - Lecture Marketing research - Chapter 1: The role of Marketing research in management decision making

In this chapter you will learn: To review the marketing concept and the marketing mix, to comprehend the marketing environment within which managers must make decisions, to define marketing research, to understand the importance of marketing research in shaping marketing decisions, to learn when marketing research should and should not be conducted. | The Role of Marketing Research in Management Decision Making Chapter One Copyright © 2004 John Wiley & Sons, Inc. Learning Objectives 1. To review the marketing concept and the marketing mix. 2. To comprehend the marketing environment within which managers must make decisions. 3. To define marketing research. 4. To understand the importance of marketing research in shaping marketing decisions. 5. To learn when marketing research should and should not be conducted. To review the marketing concept and the marketing mix. Marketing: The process of planning and executing the conception, pricing, promotion, and distribution of ideas, goods, and services. The Marketing Concept (1) a consumer orientation (2) a goal orientation (3) a systems orientation Learning Objectives Nature of Marketing To comprehend the marketing environment. The External Marketing Environment Marketing research is the key to understanding the environment provides information for altering marketing mix identifies new opportunities Learning Objectives Nature of Marketing To define marketing research. Marketing Research Defined The planning, collection, and analysis of data relevant to market decision making and communication of the results of this analysis to management. The Importance of Marketing Research to Management descriptive function diagnostic function predictive function Learning Objectives Market Research and Decision Making To understand the importance of marketing research. The Proactive Role of Marketing Research A proactive management: alters the marketing mix to fit newly emerging patterns in economic, social, and competitive environments new opportunities develops a long-run marketing strategy Learning Objectives Market Research and Decision Making Applied Research versus Basic Research Applied research To better understand the market. Basic research To expand the frontiers of knowledge. To understand the importance of marketing research. Learning Objectives Market Research and .

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