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In 1997, Warren Bennis wrote Managing People is Like Herding Cats (Footnote 1), in which he described aspects of human nature that mimic the stubborn independence of cats, inhibiting organizational change and frustrating organizational developers. If Bennis is correct, then the process of getting a large group of humans to embrace one or more tools for VCL must surely compare to the Super Bowl for cat herders. | Herding Cats Through the Gates of Cyberspace The Process of Introducing Virtual Collaboration and Learning Technology As a Tool For Large-Group Interventions Gail Terry Grimes and Claude Whitmyer Herding Cats Through the Gates of Cyberspace The Process of Introducing Virtual Collaboration and Learning Technology As a Tool For Large-Group Interventions By Gail Terry Grimes and Claude Whitmyer Copyright 2011 by Claude Whitmyer and Gail Terry Grimes. Smashwords Edition. Published by FutureU Press a division of The University of the Future LLC aka FutureU . License Notes This ebook is licensed for your personal use only. This ebook may not be re-sold or given away to other people. If you would like to share this book with another person please purchase an additional copy for each recipient. If you re reading this book and did not purchase it or it was not purchased for your use only then please return to Smashwords.com and purchase your own copy. Thank you for respecting the hard work of the author. This ebook is not meant to be a substitute for legal or professional advice. It is the reader s responsibility to verify that the facts and general advice in this ebook apply. Acknowl edgement Thanks to Lisa Faithorn Ph.D. consulting anthropologist to the NASA Ames Research Center. Table of Contents Executive Summary Four Types of Cats Principles Applications Challenges and Proven Solutions - Principle 1. A successful VCL initiative must have interest and meaning for the group. - Principle 2. Once a tool is in place leaders must actively and repeatedly draw attention to its availability modeling its use and best practices. - Principle 3. Virtual communications and learning technology must be useful and usable. - Principle 4. The quality of the VCL experience may be positively influenced when participants are trained in best practices and provided with easy access to answers for frequently asked questions. - Principle 5. The same design cycle applies to the introduction of .