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Learn how to integrate iPhone, iPod touch, and iPad with your enterprise systems. This guide is for system administrators. It provides information about deploying and supporting iPhone, iPod touch, and iPad in enterprise environments. | iPhone OS Enterprise Deployment Guide Second Edition for Version 3.2 or later K Apple Inc. 2010 Apple Inc. All rights reserved. This manual may not be copied in whole or in part without the written consent of Apple. The Apple logo is a trademark of Apple Inc. registered in the U.S. and other countries. Use of the keyboard Apple logo Option-Shift-K for commercial purposes without the prior written consent of Apple may constitute trademark infringement and unfair competition in violation of federal and state laws. Every effort has been made to ensure that the information in this manual is accurate. Apple is not responsible for printing or clerical errors. Apple 1 Infinite Loop Cupertino CA 95014 408-996-1010 www.apple.com Apple the Apple logo Bonjour iPhone iPod iPod touch iTunes Keychain Leopard Mac Macintosh the Mac logo Mac OS QuickTime and Safari are trademarks of Apple Inc. registered in the U.S. and other countries. iPad is a trademark of Apple Inc. iTunes Store and App Store are service marks of Apple Inc. registered in the U.S. and other countries. MobileMe is a service mark of Apple Inc. Other company and product names mentioned herein are trademarks of their respective companies. Mention of third-party products is for informational purposes only and constitutes neither an endorsement nor a recommendation. Apple assumes no responsibility with regard to the performance or use of these products. Simultaneously published in the United States and Canada. 019-1835 2010-04 Contents Preface Chapter 1 Chapter 2 Chapter 3 6 iPhone in the Enterprise 6 What s New for the Enterprise in iPhone OS 3.0 and Later 7 System Requirements 8 Microsoft Exchange ActiveSync 10 VPN 11 Network Security 11 Certificates and Identities 12 Email Accounts 12 LDAP Servers 12 CalDAV Servers 13 Additional Resources 14 Deploying iPhone and iPod touch 15 Activating Devices 16 Preparing Access to Network Services and Enterprise Data 20 Determining Device Passcode Policies 21 Configuring Devices