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Booting into Safe Mode

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Booting the computer into Safe Mode, bypasses the normal startup sequence of Windows. Part of this process involves timing. When the black and white “Starting Windows” bar is on the screen, press the F8 key before the system begins loading Windows. | Lab 13.7.4 Booting into Safe Mode Estimated Time 25 Minutes Objective Upon completion of this lab the student will be able to boot the PC utilizing the advanced troubleshooting options of Windows 2000. Equipment The following equipment is required for this exercise An operational computer that is running Windows 2000. Scenario The student is unable to boot a computer into the normal Windows Desktop environment. Boot into safe mode to attempt to troubleshoot the problem. Procedures Booting the computer into Safe Mode bypasses the normal startup sequence of Windows. Part of this process involves timing. When the black and white Starting Windows bar is on the screen press the F8 key before the system begins loading Windows. Step 1 Power-on the computer. Step 2 When the computer is running through the boot process a series of different startup screens are displayed. In order to get into Safe Mode in Windows 2000 press F8 while the black and white Starting Windows bar appears at the bottom of the screen. The Starting Windows bar will display after the BIOS has been loaded. What is the name of the menu that displays What are the options that are available on this menu 1 - 3 IT Essentials I v2.0 - Lab 13.7.4 Copyright 2002 Cisco Systems Inc. Step 3 Next select the Safe Mode option by using the arrow keys up or down and press Enter. Windows will load to the Safe Mode environment. Read the window carefully and press OK. Step 4 Windows loads into the Safe Mode desktop environment. However since Windows only loads basic drivers in Safe Mode the graphics will be in VGA mode. Does the desktop appear to be in VGA mode How can check the video settings are checked Step 5 Access the Device Manager to check the loaded drivers. To access the Device Manager click on Start Settings Control Panel System Hardware Device Manager. The Device Manager will open displaying the hardware components. Step 6 After the Device Manager is open check to see if any devices are conflicting. Conflicting

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