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Lecture Performance management: Session 2 - Osman Bin Saif

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Chapter 2 - performance management process. In this chapter, the following content will be discussed: Disadvantages / Dangers of poorly implemented PM systems, case study, reward systems, types of return, aims and role of PM system, Characteristics of Ideal PM system, Case Study- PM system. | HRM-755 PERFORMANCE MANAGEMENT OSMAN BIN SAIF Session: Two 1 Summary of Previous Lecture Course Objective Key Learning Outcomes Contents of the Course Structure Understanding Performance management Case study PM Systems Case Study 2 Case Study 3 Contribution / Advantages of PM System 2 Agenda of Today’s Lecture Disadvantages / Dangers of poorly implemented PM systems Case study Reward Systems Types of Return Aims and Role of PM system Characteristics of Ideal PM system Case Study- PM system 3 Disadvantages/ Dangers of Poorly Implemented PM System Increase turnover: If the process is not seen as fair, employees may become upset and leave the organization. Use of misleading information: If a standard system is not in place, there are multiple opportunities for fabricating information about an employees performance 4 Disadvantages/ Dangers of Poorly Implemented PM System (Contd.) Lowered self esteem: Self esteem may be lowered if feedback is provided in an in-appropriate and in-accurate | HRM-755 PERFORMANCE MANAGEMENT OSMAN BIN SAIF Session: Two 1 Summary of Previous Lecture Course Objective Key Learning Outcomes Contents of the Course Structure Understanding Performance management Case study PM Systems Case Study 2 Case Study 3 Contribution / Advantages of PM System 2 Agenda of Today’s Lecture Disadvantages / Dangers of poorly implemented PM systems Case study Reward Systems Types of Return Aims and Role of PM system Characteristics of Ideal PM system Case Study- PM system 3 Disadvantages/ Dangers of Poorly Implemented PM System Increase turnover: If the process is not seen as fair, employees may become upset and leave the organization. Use of misleading information: If a standard system is not in place, there are multiple opportunities for fabricating information about an employees performance 4 Disadvantages/ Dangers of Poorly Implemented PM System (Contd.) Lowered self esteem: Self esteem may be lowered if feedback is provided in an in-appropriate and in-accurate way. Wasted time and money : Performance management system costs money and quite a bit of time. Damaged relationships: As a consequence of a deficient system, the relationships among the individuals involved may be damaged, often permanently. 5 Disadvantages/ Dangers of Poorly Implemented PM System (Contd.) Decreased motivation to perform: Motivations can be lowered for many reasons, including the feeling that superior performance is not translated into meaningful tangible or intangible rewards. Employee burnout and job dissatisfaction: When the performance assessment system is not seen as a valid and the system is not perceived as fair, employees are likely to feel increased levels of job burnout and job dissatisfaction. 6 Disadvantages/ Dangers of Poorly Implemented PM System (Contd.) Increased risk of litigations: Expensive law suits may be filled by individuals who feel that they have been appraised unfairly. Unjustified demands on managers and employees resources: Poorly .

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